Contact Us
We're here to help! Whether you have questions about our service, need technical support, or want to report an issue, we're ready to assist you.
Business Information
Company Name
Sukimail
Business Address
Sukimail 535 Mission Street Suite 1400 San Francisco, CA 94105 United States
Legal Entity
Sukimail, Inc.
Contact Us
For all inquiries including general support, billing, privacy, abuse reports, and business opportunities
Response Times
- General Support: We aim to respond within 24-48 hours during business days
- Urgent Issues: Critical issues affecting service availability are prioritized
- Abuse Reports: We investigate abuse reports promptly, typically within 24 hours
- Privacy Requests: We respond to privacy requests within 30 days as required by law
Business Hours
Our support team is available Monday through Friday, 9:00 AM to 5:00 PM Pacific Time (PT), excluding holidays.
For urgent matters outside business hours, please email us and we'll respond as soon as possible.
Before Contacting Us
To help us assist you more efficiently, please:
- Check our help articles and documentation
- Review our Terms of Service and Acceptable Use Policy
- Include your account email address in your message
- Provide specific details about your issue or question
- Include any relevant error messages or screenshots
Legal Notices
For legal notices, service of process, or formal legal communications, please send correspondence to our business address listed above, marked "ATTN: Legal Department."